Wholesale Discount Prices
Wholesale discounted prices are available to customers that will be reselling our products to the consumer through an established retail store or web site. Please provide a copy of your resale license, or State tax ID to verify eligibility.
The minimum order is ten signs total, plus shipping. The only exception is for first time sample purchase.
We do not supply product samples free of charge. Samples are available at wholesale pricing. Limited one sample per SKU. Sample orders are exempt from our minimum order requirement.
Place your orders directly on our website and use your wholesale discount code at checkout to receive your wholesale discount.
Call 310 601 4897 to speak to a Neon Mfg. representative. Or you can email us firstname.lastname@example.org
Typically we ship orders within 4 business days and sometimes the same day. During a busy holiday season it may take up to 8 business days but this is unusual. If you have a rush order please let us know and we will exert extra effort to try to get your order out sooner.
Out of Stock
We try to have everything in stock. However, there may be unavoidable outages. When an out of stock situation occurs we do not back-order out-of-stock items. You will not be able to purchase out of stock items.
Shipping costs are determined at the time of shipping and these costs are passed on to the customer.
Shipping Errors/Damaged Goods
You must notify our office of any shipping errors or goods damaged in transit within 48 hours of receipt of shipment. We will then either issue you a credit or send replacement product at no charge. Neon Mfg. accepts no liability for any loss resulting from the customer’s failure to comply with our carrier’s delivery. If the carrier has to return the shipment to us then the customer will be liable for all shipping charges and credited for all merchandise returned in sellable condition.
Our goods are guaranteed to satisfy the customer’s sales expectations. In the event that the customer wishes to discontinue any or all Neon Mfg. products, any products returned to Neon Mfg. in sellable condition will be credited to the customer’s account. A restocking fee of $2.50 per item will be deducted from the credited amount.
We accept credit cards including MasterCard, Visa, Discover, and American Express.
Payment for all orders is due at the time the order is placed. If you plan on ordering more than one hundred units we can discuss more flexible payment terms with you. Please contact us before placing large orders.
Currently we only ship to the United Sates and Canada
We do not offer exclusivity of in-stock, pre-made Neon Mfg. products. However, if you'd like to have a line of custom neon products made, we can create those for you exclusively. Custom designed products are MOQ 100 per SKU.